Every plan includes the core Transaction Intelligence engine. Start small, invite your team, and scale as your payment ecosystem grows.
Adjust monthly payment volume and team size. We will recommend the smallest plan that fits both.
Every plan includes the core capabilities that make Unclear useful. Paid plans increase scale, collaboration, history, and operational depth.
A clear assessment for every analyzed payment event.
See how strongly the available evidence supports each conclusion.
Understand the contributing signals and why they mattered.
Find and investigate activity without learning a query language.
Consistent low, review, and high-risk classification across sources.
Designed for minimized card data exposure and auditable decisions.
The differences are transparent: volume, collaboration, integrations, and depth—not whether you receive intelligence.
| Capability | Observe | Understand | Illuminate | Enterprise |
|---|---|---|---|---|
| Monthly payment events | 500 | 10,000 | 50,000 | Custom / 1M+ |
| Team members | 1 | 5 | 20 | Unlimited |
| Merchants | 1 | 10 | 100 | Unlimited |
| Historical retention | 30 days | 6 months | 24 months | Custom |
| AI verdicts and confidence | ✓ | ✓ | ✓ | ✓ |
| AI explanations | ✓ | ✓ | ✓ | ✓ |
| Ask Unclear (natural-language queries) | 25 / mo | Unlimited | Unlimited | Unlimited |
| CSV upload | ✓ | ✓ | ✓ | ✓ |
| API access | — | Standard | Advanced | Custom throughput |
| Webhooks | — | ✓ | ✓ | ✓ |
| Graph intelligence | Basic | Standard | Advanced | Custom models |
| Portfolio intelligence | — | — | ✓ | ✓ |
| Custom rules | — | 25 | Unlimited | Unlimited |
| SSO and audit controls | — | — | Optional | ✓ |
| Support | Community | Priority | Dedicated |
Because intelligence is the product. Every customer deserves an explainable verdict and a measurable level of confidence. Higher plans expand how much your organization can analyze, connect, retain, and collaborate on.
Choose a plan →An ingested authorization, decline, settlement, refund, reversal, chargeback, or other supported payment record counts as one event when analyzed.
We will notify you before the limit is reached. You may upgrade immediately or use predictable overage pricing once that schedule is finalized.
Ask Unclear lets you question your scored data in plain language — "which merchants drove high-risk exposure this week?" — and get an answer that cites the runs and factors behind it. Every plan can use it: Observe includes 25 queries a month to try it, and Understand and above are unlimited within your plan. All plans still get AI verdicts, confidence, and explanations on each event.
Yes. Upgrade to the next plan whenever you need more included collaborators. Enterprise supports an unlimited team.
Yes. CSV upload is included in every plan. API-based historical ingestion begins with Understand.
Understand supports standard integrations, Illuminate adds broader multi-source and portfolio capabilities, and Enterprise supports custom processor and gateway deployments.
Yes. Self-service plans can be upgraded as your volume or team grows. Annual agreements receive the displayed discount.